Effective Date: 2-26-26
Welcome to The Piano Wellness Project. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have concerning it when you use our services, which include live one-to-one Zoom sessions, group Zoom practice sessions, and access to pre-recorded video content.
If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at Andrew@organicpianomatrix.com.
Information We Collect
We collect personal information that you voluntarily provide to us when you register for our services, express an interest in obtaining information about us or our products, or otherwise contact us. The personal information we collect includes the following:
• Personal Identification Information: Your name, email address, and phone number. • Payment Information: Data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number) and the security code associated with your payment instrument.
• Usage Analytics: Information about how you interact with our platform, including access times, viewed pre-recorded videos, and session attendance.
How We Use Your Information
We use the personal information collected via our platform for a variety of business purposes described below:
• To Provide and Manage Services: To facilitate account creation, manage user accounts, and deliver the services you have requested, including live one-to-one Zoom meetings, group practice sessions, and pre-recorded video access.
• To Process Payments: To fulfill and manage your orders, payments, and refunds.
• To Improve Our Platform: To analyze usage trends and analytics to improve the user experience, content delivery, and overall quality of The Piano Wellness Project.
• To Communicate With You: To send you administrative information, scheduling updates, and respond to your inquiries.
Information Sharing and Disclosure
We respect your privacy and are committed to keeping your data secure. We do not sell, rent, or share your personal data with third parties for their marketing or promotional purposes.
Please note that to provide our services, we utilize certain third-party service providers (data processors) strictly for operational purposes:
• Video Conferencing: We use Zoom to host live one-to-one and group practice sessions. Your use of Zoom is also subject to Zoom's Privacy Policy.
• Payment Processing: We use secure third-party payment processors to handle your payment information. We do not store your full credit card details on our servers. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Data Retention and Security
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be % secure.
Your Privacy Rights
Depending on your geographical location, you may have certain rights regarding your personal information, such as the right to:
• Request access and obtain a copy of your personal information.
• Request rectification or erasure of your personal information.
• Restrict the processing of your personal information.
• Data portability.
To exercise these rights, please contact us using the contact details provided below. .
Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or comments about this policy, you may contact us at:
The Piano Wellness Project
Email: araelmusic@gmail.com]
Phone: 551-587-8707r]
Address: 111Town Square, Plaza.Suite 1238PMB654099, Jersey City,New Jersey, 07310– 1810